Shift Lead & Guest Experience Coach

carrols; McComb (MS); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Leadership training

Growth opportunities

Paid time off

Medical, dental, vision & 401(k)

Job summary

Burger King is seeking an Hourly Shift Coordinator in Mississippi to lead team members on each shift, ensuring food quality, service speed, cleanliness, and safety. You will coach in the moment, resolve issues quickly, and drive guest satisfaction while upholding BK standards.

Under the RGM and AM supervision, you’ll execute the shift plan, manage operations, and communicate clearly to keep the team focused and productive. This entry‑level leadership role offers growth opportunities.

Qualifications

• At least 18 years of age.
• High School Diploma or GED preferred.
• Experience in restaurants, retail, or another fast-paced environment.
• People-first attitude with strong communication skills.
• Ability to motivate others and solve problems confidently during busy shifts.
• Commitment to great guest experiences, BK standards, and learning new responsibilities.

Responsibilities

• Create great guest experiences by guiding the team to deliver accurate, fast, friendly service in a clean environment.
• Coach and motivate the crew by offering feedback, supporting development, and keeping everyone energized throughout the shift.
• Lead shift operations by executing the shift plan, upholding BK standards, directing workflow, and stepping in wherever needed.
• Support profitability by following cash control procedures, helping manage inventory, and receiving truck orders.

Job description

Burger King is seeking an Hourly Shift Coordinator in Mississippi to lead team members on each shift, ensuring food quality, service speed, cleanliness, and safety. You will coach in the moment, resolve issues quickly, and drive guest satisfaction while upholding BK standards.

Under the RGM and AM supervision, you’ll execute the shift plan, manage operations, and communicate clearly to keep the team focused and productive. This entry‑level leadership role offers growth opportunities.