Shift Lead: Champion Customer Experience & Store Ops

The TJX Companies, Inc.; Town of Riverhead (NY); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. HomeGoods store in Riverhead, NY is seeking a flexible Key Carrier who alternates with Coordinator duties. You will lead associates, ensure customer service excellence, and act as Manager on Duty when needed.

Open availability nights and weekends; you will coach colleagues, uphold policies, and maintain store operations while supporting safety and shrink reduction goals.

Qualifications

• 1 year retail experience, 6 months leadership experience

Responsibilities

• Provides exceptional customer service and resolves issues
• Coaches and provides feedback to Associates
• Acts as Manager on Duty adhering to policy and procedure
• Ensures opening/closing tasks are completed per guidelines
• Maintains accurate Associate coverage and supports safety initiatives

Job description

The TJX Companies, Inc. HomeGoods store in Riverhead, NY is seeking a flexible Key Carrier who alternates with Coordinator duties. You will lead associates, ensure customer service excellence, and act as Manager on Duty when needed.

Open availability nights and weekends; you will coach colleagues, uphold policies, and maintain store operations while supporting safety and shrink reduction goals.