Store Leadership: Key Carrier & Coordinator

The TJX Companies, Inc.; Corona (CA); Sur place; USD 22 000 - 31 000; Plein temps

Avantages offerts par ce poste

Associate discount

EAP

smoking cessation

bereavement

401(k) contributions

child care discounts

cell phone discounts

pet insurance

credit union

referral bonuses

Résumé du poste

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods Store 1097 Corona, CA. This role blends leadership with hands-on store operations, requiring open availability including nights and weekends to support our busy retail environment.

You will model exceptional customer service, coach Associates, and coordinate tasks to ensure store plans are executed accurately while upholding company policies and standards.

Qualifications

• Able to work a flexible schedule, including nights and weekends
• Knowledge of company standard software, systems, and procedures
• Knowledge of merchandise flow in stores
• Proven problem solving skills
• Able to effectively coach, delegate, and follow-up on multiple people/tasks
• Able to act quickly under challenging circumstances
• Capable of multi-tasking
• Superior communication and organizational skills with attention to detail
• 1 year retail, 6 months leadership experience

Responsabilités

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Acts as Manager on Duty adhering to company policy and procedure
• Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
• Addresses immediate customer service issues and provides coaching to Associates
• Exercises discretion regarding customer service policies to satisfy customers
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Ensures Associates adhere to all operational procedures
• Ensures opening/closing procedures are executed according to company guidelines
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
• Provides and accepts recognition and constructive feedback
• Provides feedback, recognition and coaching to Associates
• Partners with Management on Associate training needs to increase effectiveness
• Ensures adherence to all labor laws, policies, and procedures
• Promotes credit and loyalty programs
• Supports and participates in shrink reduction goals and programs
• Promotes safety awareness and maintains a safe environment
• Other duties as assigned

Connaissances

Customer service

Leadership

Coaching

Communication

Multi-tasking

Team player

Description du poste

The TJX Companies, Inc. is seeking a Key Carrier at HomeGoods Store 1097 Corona, CA. This role blends leadership with hands-on store operations, requiring open availability including nights and weekends to support our busy retail environment.

You will model exceptional customer service, coach Associates, and coordinate tasks to ensure store plans are executed accurately while upholding company policies and standards.