Shift Lead — Cannabis Dispensary Operations & Service

Vireo Health, Inc.; Clovis (NM); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

HSA

FSA

Dependent Care

Voluntary Life

EAP

401(k) Match

Job summary

Vireo Health of Rocky Mountain is seeking a Shift Lead to ensure smooth daily operations and outstanding customer service at our Clovis, NM location. You will support the Store Director and Assistant Manager, balancing policy adherence with a memorable customer experience in a high-paced dispensary environment.

The role emphasizes dependable cash handling, product knowledge, and teamwork. 21+ and high school diploma required; cannabis knowledge is a plus with opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Experience in retail or customer service preferred.
• Knowledge of cannabis products is a plus.

Responsibilities

• Ensure seamless store operations and customer satisfaction.
• Provide product information and guidance to customers.
• Handle returns and exchanges professionally.
• Maintain a clean, organized store environment.
• Collaborate with team to implement improvements from feedback.
• Assist with daily cash handling procedures and reconciliation.
• Support inventory management and restocking as needed.

Skills

Customer service

Cash handling

Communication skills

Retail experience

Teamwork

Education

High school diploma or equivalent

Job description

Vireo Health of Rocky Mountain is seeking a Shift Lead to ensure smooth daily operations and outstanding customer service at our Clovis, NM location. You will support the Store Director and Assistant Manager, balancing policy adherence with a memorable customer experience in a high-paced dispensary environment.

The role emphasizes dependable cash handling, product knowledge, and teamwork. 21+ and high school diploma required; cannabis knowledge is a plus with opportunities for growth.