Night Shift Leader: Lead, Bake & Delight Guests

Insomnia Cookies; Burlington (NC); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Flexible schedules

Pay on Demand

Paid time off

Mentorship

Pet insurance

Growth opportunities

Fun team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies in Burlington, NC is hiring a Shift Leader to guide bakery operations during night shifts. You will lead the cookie crew, ensure outstanding customer service, manage orders, and uphold food safety standards.

Ideal candidates have 1+ year in customer service, POS experience, strong communication and leadership skills, and the ability to lift up to 40 lbs. Must be 18+ and legally eligible to work in the United States. Flexible part-time schedules are available.

Qualifications

• At least 1 year of working experience in a customer service focused role.
• Point of Sale systems experience.
• Outstanding communication, time management, and people skills.
• Outgoing/friendly/patient demeanor.
• Detail focused and results-oriented.
• Ability to lead-by-example and motivate others.
• Ability to lift up to 40 lbs.
• Legally eligible to work in the United States.
• Must be 18 years or older to be employed.

Responsibilities

• Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
• Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
• Support and work alongside the Cookie Crew.
• Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices.
• Manage cash handling and deposits including other duties as assigned.

Skills

Customer service

POS experience

Communication skills

Time management

People skills

Leadership

Attention to detail

Lift 40 lbs

US work eligibility

Must be 18+

Job description

Insomnia Cookies in Burlington, NC is hiring a Shift Leader to guide bakery operations during night shifts. You will lead the cookie crew, ensure outstanding customer service, manage orders, and uphold food safety standards.

Ideal candidates have 1+ year in customer service, POS experience, strong communication and leadership skills, and the ability to lift up to 40 lbs. Must be 18+ and legally eligible to work in the United States. Flexible part-time schedules are available.