Shift Lead — Airport Restaurant Ops & Guest Experience

First Meridian Services; Nashville (TN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Starting pay: $18/hour plus tips

Dental and Vision Insurance after 60+ 

Health Insurance after 1 year (full‑t­

EAP, Critical Illness, Hospital Indemn

Life Insurance options

Employee Discount at Skyport locations

Paid Leave per state/federal laws

Training & professional development

Job summary

First Meridian Services, Inc. is hiring a Shift Leader to support restaurant operations at the airport. The role emphasizes ensuring memorable guest experiences, maintaining product quality, and aligning with brand standards.

The ideal candidate will be available for 8.5-hour shifts from early morning to late evening, possess strong communication skills, and be able to work in a fast-paced setting while maintaining high standards of service and safety.

Qualifications

• High School diploma or equivalent.
• 1+ years’ restaurant experience.
• ServSafe Certified a plus.

Responsibilities

• Provide excellent guest service. Be courteous, friendly, helpful, and prompt.
• Assist in accomplishing the goals of the location set forth by the General Manager.
• Support shifts to ensure the accurate and timely production of product, service times, and flow.
• Maintain good morale by maintaining a professional, positive atmosphere.
• Ensure informed communication with management and employees both verbally and via the 7Shifts Log.
• Maintain restaurant organized, stocked, cleaned and sanitized.
• Assist in training/development of team members around processes and procedures of each station.
• Support of each shift to ensure company and brand standards are met.
• Follow cash handling guidelines and report any errors or theft.
• Complete daily administrative paperwork as needed.
• Respond to customer concerns in a timely and professional manner.
• Support new programs, policies, or products each shift as introduced by the GM.
• Assist GM in inventory accuracy; monitor levels and place orders.
• Follow food safety and sanitation guidelines.

Skills

Guest service

Team player

Fast-paced

Dependable

Flexible availability

Communication

Problem solving

Math basics

18+ years old

Background check clearance

Education

High School diploma

1+ years restaurant experience

ServSafe certified a plus

Job description

First Meridian Services, Inc. is hiring a Shift Leader to support restaurant operations at the airport. The role emphasizes ensuring memorable guest experiences, maintaining product quality, and aligning with brand standards.

The ideal candidate will be available for 8.5-hour shifts from early morning to late evening, possess strong communication skills, and be able to work in a fast-paced setting while maintaining high standards of service and safety.