Shift Lead - 0584

Five Guys logo; Christiansburg (VA); On-site; USD 23,000 - 32,000; Full time

Job summary

Five Guys in Christiansburg, VA is seeking a Shift Leader to drive on-shift operations and guest excellence. Start at $20/hour plus tips and bonus, with hands-on leadership and a focus on team success.

You’ll lead by example across roles, coach crew, and uphold brand standards in a fast-paced kitchen and dining area. Real growth opportunities into higher roles are available for strong performers.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication and customer-service orientation.
• Ability to stay calm and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management is not on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Teamwork

Communication

Customer service

Tools

POS systems

Job description

The pay for this position starts at $20/hour +Tips +Bonus

Be a Leader. Be a Difference Maker.

At our restaurant, Shift Leaders aren’t just supervisors—they’re hands‑on leaders who set the tone for every shift. You’ll lead by example, work side‑by‑side with your team, and ensure every guest walks out impressed.

If you thrive in a fast‑paced environment, love working with people, and want to grow your career, this is your next step.

WhatYou’llDo

• Lead the shift and step in to run operations when management is not on site
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small
• Deliver fast, accurate service and create a great guest experience every time
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

WhatWe’reLooking For

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• A team-first mindset with strong communication skills
• Someone who leads by doing—not just directing
• Ability to stay cool and make decisions in a fast‑paced environment
• Basic math and comfort using POS systems

WhyYou’llLove It Here

• Real growth opportunities—many leaders move into Assistant and General Manager roles
• Fast-paced, high-energy team environment
• Hands‑on leadership experience every shift
• Be part of a brand that values quality, teamwork, and consistency

Work Environment

• On your feet, active, and engaged throughout your shift
• Work around hot equipment and in a busy kitchen setting
• Lift, move, and handle supplies as needed

Certifications

• Food safety certification (such as ServSafe) preferred

Join a team where hard work is recognized, growth is encouraged, and every shift matters.

Five Guys Operations LLC participates in eVerify.

Know Your Rights EEO poster: https://www.eeoc.gov/poster

It is the policy of Five Guys to provide equal employment opportunity (EEO) to all persons.

The Company strives to increase representation of women, people of color, veterans and individuals with disabilities in all areas of the Company.

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