Shift lead

JAI Taco Atlanta; Stone Mountain (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A Taco Bell franchise located in Stone Mountain, Georgia, is seeking a Shift Lead. In this role, you will support the Restaurant General Manager by ensuring efficient shift operations, delivering excellent customer service, and guiding Team Members. Key responsibilities include solving customer complaints, communicating openly with management, and enforcing restaurant policies. If you are a proactive leader with strong communication skills, this opportunity is for you.

Responsibilities

• Support the Restaurant General Manager by running great work shifts.
• Solve customer complaints quickly and with a smile.
• Provide feedback to Team Members positively.

Skills

Customer service skills

Effective communication

Problem-solving skills

Job description

“ You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You’ll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile.
• Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team.
• Following cash, security, inventory and labor policies and procedures.