Shift Lead

Bonrue Bakery; Orem (UT); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive hourly pay

Pooled tips

Leadership coaching

Cross-training

Flexible scheduling

Growth opportunities

Team culture

Job summary

Bonrue Bakery in Utah is seeking a Shift Lead to blend frontline service with coaching and operations. You’ll run service with the team, oversee shift flow, and uphold brand standards from pastry case to cash drawer.

With 1–2 years in food service, you’ll lead under pressure, ensure cleanliness, manage money and shift reports, and train new teammates. Utah ServSafe certification and a willingness to work early mornings, weekends, or holidays are required.

Qualifications

• 1–2 years of food service or hospitality experience.
• Ability to lead a team and direct the shift under pressure.
• Maintain cleanliness and keep operations moving.
• Detail-oriented; comfortable handling money and shift reports.
• Friendly, reliable, and positive under fast pacing.
• Utah ServSafe certificate or willingness to obtain.
• Must be at least 18 years old and available for early mornings, weekends, or holidays.

Responsibilities

• Lead store operations during opening, mid, or closing shifts.
• Oversee all cleanliness including dishwashing, sweeping, mopping, etc.
• Support and direct FOH and BOH teams in real time.
• Monitor product quality, speed of service, and guest experience.
• Delegate tasks during service and keep team energy high.
• Perform accurate cash drawer counts and support end-of-day financial procedures.
• Execute shift checklists and ensure prep completion.
• Assist in training new team members and reinforcing brand expectations.
• Communicate wins, challenges, and team needs to the General Manager.
• Handle shift-level decisions including guest recovery, break coverage, and role adjustments.

Skills

Team leadership

Cash handling

Attention to detail

Punctuality

Customer service

Education

Utah ServSafe certificate

Job description

Be the Calm in the Rush.

Bonrue Bakery

Who We Are

Bonrue Bakery is a fast-growing, chef-founded brand built on speed, precision, and soul. From our laminated pastries to our savory bakes, we serve high-volume guests without compromising craft. Our teams thrive on pace, pride, and positivity—and our Shift Leads are the steady hands that keep it all in sync.

If you’re a natural problem-solver, calm under pressure, and passionate about hospitality and team leadership, you might be the perfect fit.

The Role

As a Shift Lead, you’ll step into a hybrid role: part team member, part coach, part operator. You’ll run service alongside your team while overseeing shift flow, supporting team communication, and upholding Bonrue’s brand standards in every interaction—from the pastry case to the cash drawer.

What You’ll Do

• Lead store operations during opening, mid, or closing shifts
• Oversee all cleanliness including but not limited to dishwashing, sweeping, moping, etc.
• Support and direct FOH and BOH teams in real time
• Monitor product quality, speed of service, and guest experience
• Delegate tasks during service and keep team energy high
• Perform accurate cash drawer counts and support end-of-day financial procedures
• Execute shift checklists, oversee cleanliness, and ensure prep completion
• Assist in training new team members and reinforcing brand expectations
• Communicate wins, challenges, and team needs to the General Manager
• Handle shift-level decisions including guest recovery, break coverage, and role adjustments
• Maintain pace, presence, and professionalism from start to finish

Who You Are

You might be a great fit if you:

• Have 1–2 years of food service or hospitality experience
• Are confident leading a team and giving direction under pressure
• Know how to keep things clean, calm, and moving—no matter how busy
• Are detail-oriented and comfortable handling money and shift reports
• Love working with people and setting a positive tone
• Are punctual, reliable, and thrive in fast-paced settings
• Hold or are willing to obtain a Utah ServSafe certificate
• Are at least 18 years old and available for early mornings, weekends, or holidays

What We Offer

• Competitive hourly pay + pooled tips
• Leadership coaching and career development opportunities
• Cross-training in concierge, savory, bakery, and barista roles
• Flexible scheduling
• A team culture rooted in trust, pace, and hospitality
• The chance to grow with one of Utah’s fastest-growing bakery brands

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