Shift Lead

Taco Bell; Frederick (MD); On-site; USD 17,000 - 21,000; Full time

Job summary

Taco Bell in Frederick, MD is seeking a Shift Lead to support the Restaurant General Manager by running great work shifts and upholding Taco Bell standards. You will take ownership to solve problems, guide others, and ensure that Team Members complete all duties while serving safe, quality food in a friendly manner.

You will help maintain a safe workplace for staff and guests. Daily tasks include open communication with the Restaurant Management team, following cash, security, inventory and

Qualifications

• Experience guiding team members to complete duties.
• Ability to handle customer concerns with a smile.
• Commitment to serving safe, high-quality food.
• Willingness to mentor teammates and support management.

Responsibilities

• Support the Restaurant General Manager by running great work shifts.
• Ensure team members complete assigned duties and serve safe, quality food.
• Maintain a safe working and dining environment for staff and customers.
• Provide feedback to team members and communicate with management.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."\

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.


• Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.


• This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.