Shift Lead

Taco Bell; Vienna (VA); On-site; USD 18,000 - 23,000; Full time

Job summary

Taco Bell Franchise is seeking a dedicated team member to support the Restaurant General Manager by running great shifts, solving problems, and guiding Team Members to deliver safe, friendly, and quality food. You will help ensure the restaurant is a safe place for staff and customers while upholding Taco Bell standards.

Shift Lead behaviors include resolving customer issues quickly, giving feedback in a constructive manner, communicating openly with the management team, and adhering to cash,

Qualifications

• Experience handling customer interactions with a friendly demeanor.
• Ability to guide and mentor Team Members to complete duties.
• Strong communication with Restaurant Management and adherence to policies.

Responsibilities

• Resolve customer complaints promptly and with a smile.
• Provide constructive feedback to Team Members.
• Maintain open, honest communication with management.
• Follow cash, security, inventory, and labor policies and procedures.
• Support the RGM by ensuring shifts run smoothly and standards are met.

Skills

Customer service

Team leadership

Communication

Job description

\"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.\"

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.
• This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.