Shift Lead

Taco Bell; Odenton (MD); On-site; USD 19,000 - 22,000; Full time

Job summary

Taco Bell in Odenton, MD is seeking a Shift Lead to assist the Restaurant General Manager in delivering high standards of service and food safety. You will lead shifts, coach Team Members, and help maintain daily restaurant operations to meet brand expectations.

The role emphasizes teamwork, adherence to cash, security and labor policies, and a customer-friendly environment. This position offers on-site work with a fast-paced team and opportunities for growth within the Taco Bell system.

Responsibilities

• Support the Restaurant General Manager by running great work shifts and meeting Taco Bell standards.
• Take ownership to solve problems, seek help when needed, and guide others.
• Ensure Team Members complete assigned duties and serve safe, quality food in a friendly manner.
• Maintain a safe place for Team Members to work and customers to visit.

Job description

\"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.\"

You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit.

Shift Lead behaviors include:

• Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner.
• Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory and labor policies and procedures.
• This Summary Overview generally describes key job standards for Taco Bell Corporate employees. It is not all--inclusive, and a similar job at other Brands, Franchise or License locations may be different.