Shift Lead

Workstream; Coralville (IA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Free meals

Free online education

Job summary

Chick-fil-A Coral Ridge Mall in Coralville, IA is seeking Shift Lead level candidates for Front of House and Back of House roles as part of upcoming growth. The position emphasizes leadership development, teamwork, and a people-first environment, with growth opportunities within CFA and leadership training.

Base Pay ranges from $42K to $50K per year, with a typical 40–45 hour workweek. Perks include free meals on shift and access to online education at Point University; Sundays off are possible.

Qualifications

• Strong leadership and team-building abilities.
• Excellent communication and professional appearance.
• Willingness to work Saturdays and nights.
• Experience in quick-service environment preferred.
• Commitment to hospitality and guest service.

Responsibilities

• Learn all aspects of the CFA business.
• Ensure smooth operations across shift and manage leaders beneath you.
• Plan, train, and develop team continually.
• Collaborate with leaders to identify emerging leaders.
• Oversee teams by delegating tasks and solving problems.
• Complete daily checklists and maintain cleanliness.

Job description

Are you searching for a role that’s more than a paycheck, a job that satisfies both your ambitions and your values? Do you want to work for leadership that cares about your development more than just your results? Are you eager to be a part of a Brand that you can believe in, one that's built a culture of great people and a great product? Are you a leader who thrives in "the heat of the kitchen?" Do you want Sundays off, free Chick-fil-A food, and the chance to show up to work every day knowing WHAT you're doing and WHY you're doing it?

If you've answered yes to any of these questions, we have an opportunity for you…

Coral Ridge Mall Chick-fil-A and our new Chick-fil-A Iowa River Landing restaurants are currently seeking proven leadership candidates for both our Front of House and Back of House Team to fill Shift Lead level positions in anticipation of our upcoming business growth. We offer competitive pay, a healthy workplace culture, and chances for professional development, which include the opportunity to launch a career in CFA or prepare you with the leadership tools you need to pursue your dreams.

Basic Duties of the Role:

• Learn all aspects of the CFA business.
• Help ensure smooth flowing operations throughout entire shift, managing the leaders beneath you.
• Plan, train, and develop team on a continual basis.
• Collaborate with other leaders on identifying and building emerging leaders.
• Oversee Teams by delegating tasks, training, and problem-solving in the moment.
• Complete daily checklists.
• Professionally communicate: consistently, clearly, and kindly.
• Maintain proper food safety and cleanliness.
• Help create systems in the restaurant to grow and develop the business.
• Cultivate a spirit of Hospitality for the guests and the Team.

Key Qualities:

• Saturday and night availability.
• Consistency in professional excellence: punctuality, attitude, and energy.
• Professional in appearance, communication, and actions.
• Ability to work in confined spaces.
• Desire to care for others. Strong relationship builder.
• Self-starter.
• Systems thinker and problem solver.
• Servant-heart, respectful, honest, trustworthy, team mentality.
• Ability to motivate others and create structure.
• Growth Mindset and Teachability
• Hospitable with guests and Team Members
• Resilient
• Quick Service Restaurant experience desired but not required
• BIPOC candidates strongly encouraged to apply

Pay and Benefits:

Base Pay: $42-50K year ($20-22/hr average at average 40-45 hours/week. Rate based on experience and capacity)

Food: Free Meal every shift

Additional Benefit: Free education at Point University (yes, FREE online classes at an accredited university)

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.