Director

Workstream; Coralville (IA); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401k match

Free education at Point University

Paid time off

Free food benefits

Job summary

Chick-fil-A in Coralville, IA seeks a Director-level leader to drive operations, develop teams, and elevate guest experiences. You will learn all aspects of the CFA business, oversee shifts, train leaders, and collaboratively build emerging talents in a fast-paced environment.

The role emphasizes hospitality, consistency, and a servant‑hearted approach, with high standards for food safety and guest service, plus competitive compensation and benefits.

Qualifications

• High level leadership candidates with strong people skills and hospitality focus.
• Willingness to work Saturdays and nights and manage multiple shifts.
• Proven ability to plan, train, and develop teams to meet goals.

Responsibilities

• Learn all aspects of the CFA business.
• Help ensure smooth flowing operations throughout entire shift, managing the leaders beneath you.
• Plan, train, and develop team on a continual basis.
• Collaborate with other leaders on identifying and building emerging leaders.
• Oversee Teams by delegating tasks, training, and problem-solving in the moment.
• Complete daily checklists.
• Professionally communicate: consistently, clearly, and kindly.
• Maintain proper food safety and cleanliness.
• Help create systems in the restaurant to grow and develop the business.
• Cultivate a spirit of Hospitality for the guests and the Team.
• Hit monthly benchmarks and goals as set by Operator.

Skills

Leadership

Team development

Operations management

Hospitality

Communication

People management

Self-starter

Job description

Are you searching for a role that’s more than a paycheck, a job that satisfies both your ambitions and your values? Do you want to work for a boss that cares about your development more than just your results? Are you eager to be a part of a Brand that you can believe in, one that’s built a culture of great people and a great product? Are you a leader who thrives in "the heat of the kitchen?"

Do you want Sundays off, free Chick-fil-A food, and the chance to show up to work every day knowing WHAT you’re doing and WHY you’re doing it?

Coral Ridge Mall Chick-fil‑A is currently seeking high level leadership candidates for both our Front of House and Back of House Team to fill Director level positions in anticipation of our upcoming business growth. We offer competitive pay, a healthy workplace culture, and chances for professional development, which include the opportunity to launch a career in CFA or prepare you with the leadership tools you need to pursue your dreams.

Basic Duties of the Role:

• Learn all aspects of the CFA business.
• Help ensure smooth flowing operations throughout entire shift, managing the leaders beneath you.
• Plan, train, and develop team on a continual basis.
• Collaborate with other leaders on identifying and building emerging leaders.
• Oversee Teams by delegating tasks, training, and problem-solving in the moment.
• Complete daily checklists.
• Professionally communicate: consistently, clearly, and kindly.
• Maintain proper food safety and cleanliness.
• Help create systems in the restaurant to grow and develop the business.
• Cultivate a spirit of Hospitality for the guests and the Team.
• Hit monthly benchmarks and goals as set by Operator.

Key Qualities:

• Saturday and night availability.
• Consistency in professional excellence: punctuality, attitude, and energy.
• Professional in appearance, communication, and actions.
• Ability to work in confined spaces.
• Desire to care for others. Strong relationship builder.
• Self-starter.
• Systems thinker and problem solver.
• Results oriented and able to work in a very fast-paced, high-stress environment.
• Servant-heart, respectful, honest, trustworthy, team mentality.
• Ability to motivate others and create structure.
• Growth Mindset and Teachability
• Hospitable with guests and Team Members
• Resilient
• Quick Service Restaurant experience desired but not required
• BIPOC candidates strongly encouraged to apply

Salary and Benefits:

Total Compensation Package: 74,000

Base Pay: 60k/year (24/hr average 45 hours/week)

Insurance: 300 a month contribution (3,600/year)

401k: 1-$1 match up to 3% ($0.50-$1 match from 3-5%, potential 4% total benefit: $2,400/year)

Food: 120/week of free food benefits (6,000)

PTO: 1 Hr per 30 Hrs worked (about 2 weeks/year)

Additional Benefit: Free education at Point University (yes, FREE online classes at an accredited university)

NEXT STEP:

Qualified candidates of interest will be contacted to schedule an interview. If you do not hear back from us, we are not interested at this time.

Working at a Chick-fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.