Shift Coordinator & Team Coach (Flexible Scheduling)

Salt & Straw; Los Angeles (CA); On-site; USD 22,000 - 31,000; Part time

Benefits offered by this job

401(k) match

Medical/dental/vision after 780 hours

Flexible scheduling

Team Member discount

Paid parental leave

Job summary

Salt & Straw in Silver Lake, Los Angeles is seeking Shift Coordinators to support daily shop operations, coach teammates, and ensure exceptional guest experiences in a fast-paced retail food service setting.

You will coordinate opening/closing, manage task assignments, assist Scoopers, handle the register, and maintain inventory and safety standards while delivering outstanding customer service.

Qualifications

• Must be 18+ years old.
• Availability to work evenings, weekends and holidays.
• 6+ months of food service, restaurant, retail, coffee, or hospitality experience (1+ year preferred).
• Enjoy coaching, motivating and supporting others.
• Strong communication and customer service skills.

Responsibilities

• Coordinate daily shop operations to ensure a smooth and welcoming guest experience.
• Guide Scoopers, assign tasks, monitor breaks and provide team support.
• Deliver exceptional customer service and resolve guest concerns thoughtfully.
• Assist with inventory counts, cash handling, and daily documentation.
• Open and close the shop, maintain standards and safety.
• Learn flavor stories and share them to help guests discover favorites.

Skills

Customer service

Team leadership

Communication

Coaching

Education

High school diploma or GED

Job description

Salt & Straw in Silver Lake, Los Angeles is seeking Shift Coordinators to support daily shop operations, coach teammates, and ensure exceptional guest experiences in a fast-paced retail food service setting.

You will coordinate opening/closing, manage task assignments, assist Scoopers, handle the register, and maintain inventory and safety standards while delivering outstanding customer service.