Shelter Operations Lead - Intake & Crisis Response

The Salvation Army USA Central Territory; La Crosse (WI); On-site; USD 21,000 - 30,000; Full time

Job summary

The Salvation Army USA Central Territory in Wisconsin seeks a Shelter Supervisor to oversee all shift operations, coordinate intake staff, volunteers, and activities, and ensure safety and service quality across the shelter.

Responsibilities include supervising staff and volunteers, guiding policy adherence, conducting intake interviews, and providing crisis response and de-escalation as needed.

Qualifications

• Two years' experience in Human Services.
• Experience with the homeless population preferred.
• Management experience is helpful.

Responsibilities

• Oversee all shift operations and coordinate participants, staff, and volunteers.
• Ensure policies are followed and supervise shelter residents.
• Provide de-escalation and crisis response.
• Assist with food service and cleanliness of shelter areas.
• Document shift activities as required.

Skills

Leadership

Staff training

Crisis response

Communication

Shelter operations

Education

High school diploma

Associates degree preferred

Job description

The Salvation Army USA Central Territory in Wisconsin seeks a Shelter Supervisor to oversee all shift operations, coordinate intake staff, volunteers, and activities, and ensure safety and service quality across the shelter.

Responsibilities include supervising staff and volunteers, guiding policy adherence, conducting intake interviews, and providing crisis response and de-escalation as needed.