Shelter Services Specialist

Omaha Kroc; La Crosse (WI); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Flexible schedules

Paid time off

Employee assistance program

Insurance discounts

Job summary

The Salvation Army in Wisconsin administers shelter services, coordinating intake interviews, supervising residents, and maintaining orderly shelter operations. You will support essential needs, follow policies, and work with case managers to connect clients with appropriate services.

We value compassion and reliability as you help ensure a safe, welcoming environment. Flexible scheduling and comprehensive benefits accompany this role at The Salvation Army.

Qualifications

• Provide supervision of shelter residents and intake interviews.
• Monitor room assignments and distribute basic necessities.
• Duties include de-escalation and crisis response, and following shelter policies.
• Coordinate with case managers and refer clients as needed.

Responsibilities

• Conduct intake interviews for new shelter residents.
• Monitor room assignments and distribute basic necessities.
• Provide necessary supervision of shelter and residents, ensuring rules are followed.
• Assist with client needs and refer to case manager as appropriate.
• Provide de-escalation and crisis response.
• Answer telephone calls and take messages.

Skills

Crisis de-escalation

Interpersonal skills

Education

High school diploma or equivalent

Job description

The Salvation Army in Wisconsin administers shelter services, coordinating intake interviews, supervising residents, and maintaining orderly shelter operations. You will support essential needs, follow policies, and work with case managers to connect clients with appropriate services.

We value compassion and reliability as you help ensure a safe, welcoming environment. Flexible scheduling and comprehensive benefits accompany this role at The Salvation Army.