Shelter Intake & Crisis Support Specialist

Grkroccenter; La Crosse (WI); Sur place; USD 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Flexible schedules

Paid time off

Employee Assistance Program

Insurance discounts

Résumé du poste

The Salvation Army in Wisconsin is seeking a Shelter Supervisor to oversee client intake, security, and supportive services in a shelter setting. The role includes supervising staff and volunteers, coordinating case referrals, and maintaining a clean, safe environment.

Responsibilities encompass de-escalation, crisis response, phone coverage, food service support, and thorough shift documentation. This position emphasizes compassionate service and equal opportunity employment.

Qualifications

• High school diploma or equivalent.
• Experience working with the homeless population desirable.

Responsabilités

• Conducts intake interviews for new shelter residents.
• Monitors room assignments and distributes basic necessities.
• Provides supervision of shelter and residents, ensuring rules are followed.
• Assist with client needs, refer to case manager as appropriate.
• Provide de-escalation and crisis response.
• Answers telephone calls and takes messages as needed.
• Maintain cleanliness of shelter common areas.
• Assist with food service preparations and serving.
• Ensure shift is documented according to procedures.
• Perform room inspections.
• Supervises volunteers when assigned.

Connaissances

Supervision

Intake interviews

Crisis de-escalation

Communication

Volunteer management

Security awareness

Formation

High school diploma or equivalent

Description du poste

The Salvation Army in Wisconsin is seeking a Shelter Supervisor to oversee client intake, security, and supportive services in a shelter setting. The role includes supervising staff and volunteers, coordinating case referrals, and maintaining a clean, safe environment.

Responsibilities encompass de-escalation, crisis response, phone coverage, food service support, and thorough shift documentation. This position emphasizes compassionate service and equal opportunity employment.