Shelter Social Services Director - Lead & Impact

Westhab; New York (NY); On-site; USD 70,000 - 75,000; Full time

Job summary

Westhab is seeking a Director of Social Services in the Bronx to oversee daily shelter operations and coordinate with on-site departments for effective problem solving and service delivery.

The role requires a Master’s degree (preferred) with three years of supervisory experience; Spanish fluency is desirable. Strong writing, assessment, and program development skills are essential, with some evenings/weekends expected.

Qualifications

• Master’s degree preferred with three years of relevant human service and supervisory experience.
• Fluency in Spanish is highly desirable.
• Ability to work some evenings and occasional weekends as needed.
• Excellent writing ability and strong assessment, counseling, supervision, and program development skills.
• Advanced knowledge of MS Word, Excel and database management.

Responsibilities

• Manages intake and develops comprehensive assessments for all participants.
• Develops systems to ensure quality and efficiency of casework services.
• Supervises staff and ensures accurate documentation and timely case management."
• Maintains documentation/reports and coordinates referrals with community providers.
• Provides crisis intervention and represents the agency at external meetings.

Skills

Spanish language fluency

Supervisory experience

Strong writing ability

Communication skills

Education

Master’s degree preferred

Tools

MS Word

MS Excel

Database management

Job description

Westhab is seeking a Director of Social Services in the Bronx to oversee daily shelter operations and coordinate with on-site departments for effective problem solving and service delivery.

The role requires a Master’s degree (preferred) with three years of supervisory experience; Spanish fluency is desirable. Strong writing, assessment, and program development skills are essential, with some evenings/weekends expected.