Senior Case Manager, Shelter Services (Bronx)

Westhab, Inc; New York (NY); On-site; USD 48,000 - 55,000; Full time

Job summary

Westhab, Inc. is seeking a Senior Case Manager to oversee daily operations of a 97-unit families with children homeless shelter in the Bronx.

You will coordinate intake, develop assessments, ensure service plans, and supervise on-site staff to support program goals. The ideal candidate has a BA with 3 years of relevant human services and supervisory experience, strong writing, and proficiency in MS Word, Excel, and databases.

Qualifications

• BA with 3 years of relevant human services and supervisory experience.
• Fluency in Spanish is highly desirable.
• Ability to work some evenings and occasional weekends as needed.
• Excellent and demonstrated writing ability.
• Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred.
• Advanced knowledge of MS Word, Excel and database management skills.
• Must be familiar with CARES

Responsibilities

• Manages intake and develops a comprehensive assessment for all new participants.
• Develops systems to guarantee the quality and efficiency of casework services.
• Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.
• Ensures assessments, service plans and interactions with the clients are appropriately documented.
• Reviews all required case management documentation and any data collection tool in use.
• Responsible for the supervision of service staff.
• Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices.
• Responsible for building collaboration with community service providers.
• Maintains all required documentation/reports and submits all in a timely manner.
• Provides crisis intervention and stabilization as needed.
• Identifies program needs and makes recommendations.
• Performs related tasks as assigned.
• Conduct chart audits and create corrective plans as needed

Skills

Supervision

Spanish (desirable)

Assessment

Counseling

Community outreach

Program development

Education

Bachelor's degree

Tools

MS Word

Excel

Database management

Job description

Westhab, Inc. is seeking a Senior Case Manager to oversee daily operations of a 97-unit families with children homeless shelter in the Bronx.

You will coordinate intake, develop assessments, ensure service plans, and supervise on-site staff to support program goals. The ideal candidate has a BA with 3 years of relevant human services and supervisory experience, strong writing, and proficiency in MS Word, Excel, and databases.