Bronx Senior Case Manager - Shelter Services Lead

Westhab, Inc; New York (NY); On-site; USD 48,000 - 55,000; Full time

Job summary

Westhab, Inc. in Bronx, NY seeks a Senior Case Manager to oversee daily operations for families with children in a homeless shelter and coordinate with on-site departments to implement effective problem-solving strategies.

The role requires a BA with 3 years of relevant experience, strong writing, and supervisory skills, with Spanish fluency desirable. Proficiency in MS Word and Excel is expected; some evenings/weekends may be required.

Qualifications

• Must have BA with 3 years of relevant human services and supervisory experience.
• Fluency in Spanish is highly desirable.
• Ability to work some evenings and occasional weekends as needed.
• Excellent and demonstrated writing ability.
• Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred.

Responsibilities

• Manages intake and develops a comprehensive assessment for all new participants.
• Develops systems to guarantee the quality and efficiency of casework services.
• Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals.
• Ensures assessments, service plans and interactions with the clients are appropriately documented.
• Reviews all required case management documentation and any data collection tool in use.
• Responsible for the supervision of service staff.
• Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices.
• Responsible for building collaboration with community service providers.
• Maintains all required documentation/reports and submits all in a timely manner.
• Provides crisis intervention and stabilization as needed.
• Identifies program needs and makes recommendations.
• Performs related tasks as assigned.
• Conduct chart audits and create corrective plans as needed

Skills

Spanish fluency

Excellent writing

Supervision

Counseling

Community outreach

Program development

Assessment

Education

BA degree in relevant field

Tools

MS Word

Excel

Database management

Job description

Westhab, Inc. in Bronx, NY seeks a Senior Case Manager to oversee daily operations for families with children in a homeless shelter and coordinate with on-site departments to implement effective problem-solving strategies.

The role requires a BA with 3 years of relevant experience, strong writing, and supervisory skills, with Spanish fluency desirable. Proficiency in MS Word and Excel is expected; some evenings/weekends may be required.