Senior Case Manager, Shelter & Family Services Lead

Westhab; New York (NY); On-site; USD 45,000 - 50,000; Full time

Job summary

Westhab is seeking a Senior Case Manager in Bronx, NY to oversee day-to-day operations for families with children in a homeless shelter. You will collaborate across on-site departments to implement problem-solving strategies and ensure service plan goals are met.

Requirements include a BA with 3 years of human services and supervisory experience; Spanish fluency is highly desirable. The role requires some evenings and occasional weekends, strong writing, and skills in MS Word, Excel, and

Qualifications

• BA in human services with supervisory experience.
• Fluency in Spanish desirable.
• Strong writing ability and communication skills.
• Advanced knowledge of MS Word, Excel and database management.

Responsibilities

• Manages intake and develops comprehensive assessments for new participants.
• Develops systems to guarantee quality and efficiency of casework services.
• Supervises service staff and ensures documentation aligns with policies.
• Coordinates with community providers and maintains timely reports.

Skills

Supervision

Case management

Spanish language

Writing

Communication

Education

BA in Human Services

Tools

MS Word

Excel

Database management

Job description

Westhab is seeking a Senior Case Manager in Bronx, NY to oversee day-to-day operations for families with children in a homeless shelter. You will collaborate across on-site departments to implement problem-solving strategies and ensure service plan goals are met.

Requirements include a BA with 3 years of human services and supervisory experience; Spanish fluency is highly desirable. The role requires some evenings and occasional weekends, strong writing, and skills in MS Word, Excel, and