Shelter Shift Supervisor — Impactful Operations Lead

brc; New York (NY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Paid sick time

Vacation time

Holidays

403(b) plan

Tuition assistance

Career advancement

Job summary

BRC in New York, NY seeks a Shift Supervisor to lead frontline staff, oversee shelter operations, and ensure compliance with safety policies. The role involves supervising community technicians, maintaining records, and guiding staff during incidents.

This full-time position requires a high school diploma or GED, with a bachelor’s degree preferred, and prior supervisory or shelter experience. Certifications in First Aid, Fire Safety, and CPR are required or obtainable.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• Experience working in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations support staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow all agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

Supervisory experience

Computer literacy

Documentation skills

First Aid

Fire Safety

CPR

Education

High School Diploma or GED

Bachelor’s degree

Tools

Microsoft Office

Job description

BRC in New York, NY seeks a Shift Supervisor to lead frontline staff, oversee shelter operations, and ensure compliance with safety policies. The role involves supervising community technicians, maintaining records, and guiding staff during incidents.

This full-time position requires a high school diploma or GED, with a bachelor’s degree preferred, and prior supervisory or shelter experience. Certifications in First Aid, Fire Safety, and CPR are required or obtainable.