Shelter Operations Lead - Shift (Safety & Support)

BRC - Bowery Residents' Committee, Inc.; New York (NY); On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Health insurance

Paid sick time start day one

Vacation & holidays

403(b) retirement plan

Tuition assistance

Career advancement

Staff wellbeing

Job summary

BRC - Bowery Residents' Committee, Inc. in New York seeks a Shift Supervisor to oversee frontline staff, manage daily shelter operations, and ensure safety, security, and adherence to policies.

Responsibilities include supervising Community Technicians and operations staff, maintaining records and incident responses, and participating in weekly leadership meetings. Requires HS diploma or GED, supervisory experience, and relevant certifications or willingness to obtain.

Qualifications

• High School Diploma or GED required.
• Experience working in homeless shelters or similar settings preferred.
• At least one year of supervisory or lead experience preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.
• First Aid and Fire Safety certifications required (or willingness to obtain).
• CPR certification required (or willingness to obtain).

Responsibilities

• Supervise Community Technicians and operations staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow all agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

Supervisory experience

Computer literacy

Documentation skills

First Aid certification

Fire Safety certification

CPR certification

Education

High School Diploma or GED

Tools

First Aid

Fire Safety

CPR

Job description

BRC - Bowery Residents' Committee, Inc. in New York seeks a Shift Supervisor to oversee frontline staff, manage daily shelter operations, and ensure safety, security, and adherence to policies.

Responsibilities include supervising Community Technicians and operations staff, maintaining records and incident responses, and participating in weekly leadership meetings. Requires HS diploma or GED, supervisory experience, and relevant certifications or willingness to obtain.