Shelter Shift Lead — 24/7 Ops, Impact & Benefits

Bowery Residents' Committee; New York (NY); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid sick time

Vacation & holidays

403(b) retirement plan

Tuition assistance

Career advancement

Staff wellbeing

Job summary

Bowery Residents' Committee in New York is seeking a Shift Supervisor to oversee frontline staff and maintain safe, orderly shelter operations. You will ensure policy compliance, document accurately, and respond to incidents.

This full-time role requires a high school diploma, supervisory experience, First Aid/CPR, Fire Safety, and strong computer literacy. Candidates with a bachelor’s degree and shelter experience are preferred; benefits include health insurance and retirement plan.

Qualifications

• High School Diploma or GED is required.
• Bachelor's degree is preferred.
• Experience in homeless shelters or similar settings is preferred.
• At least one year of supervisory or lead experience is preferred.
• Knowledge of addiction and recovery processes.
• Strong computer literacy and documentation skills.

Responsibilities

• Supervise Community Technicians and operations support staff.
• Oversee daily shelter operations, ensuring safety, security, and fire safety compliance.
• Ensure staff follow all agency policies, procedures, and documentation standards.
• Review and maintain accurate records, reports, and clinical notes.
• Respond to incidents and provide guidance to staff as needed.
• Participate in weekly program and leadership meetings.
• Provide emergency First Aid/CPR assistance when required.
• Perform related duties as assigned.

Skills

Supervisory experience

Strong computer literacy

Documentation skills

First Aid certification

Fire Safety certification

CPR certification

Knowledge of addiction and recovery

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Bowery Residents' Committee in New York is seeking a Shift Supervisor to oversee frontline staff and maintain safe, orderly shelter operations. You will ensure policy compliance, document accurately, and respond to incidents.

This full-time role requires a high school diploma, supervisory experience, First Aid/CPR, Fire Safety, and strong computer literacy. Candidates with a bachelor’s degree and shelter experience are preferred; benefits include health insurance and retirement plan.