Shelter Services Coordinator

Heading Home; Albuquerque (NM); Vor Ort; USD 23.000 - 26.000; Vollzeit

Zusammenfassung

Heading Home is seeking a Social Services Assistant I in Albuquerque, NM. This full-time, non-exempt role supports shelter residents with daily needs and coordinates shelter services to maintain a safe environment.

Responsibilities include guiding residents, coordinating transportation, managing check-ins, and maintaining records. Must have strong communication skills and a willingness to obtain CPR/First Aid training within 90 days of hire.

Qualifikationen

• Excellent communication and interpersonal skills are required.
• Ability to work well with others across diverse situations.
• Must be able to communicate effectively orally and in writing in English.
• De-escalation, trauma-informed care, or similar training is highly desired.

Aufgaben

• Coordinate shelter services and support residents’ day-to-day needs.
• Assist with transportation coordination when needed.
• Direct new residents to assigned spaces and orient them to the shelter.
• Maintain accurate resident counts and files documentation.
• Communicate with supervisor, security, and staff.
• Conduct daily check-ins with residents and monitor spaces.

Kenntnisse

Communication

Interpersonal skills

English proficiency

De-escalation training

Ausbildung

High School Diploma or GED

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Jobbeschreibung

Heading Home is seeking a Social Services Assistant I in Albuquerque, NM. This full-time, non-exempt role supports shelter residents with daily needs and coordinates shelter services to maintain a safe environment.

Responsibilities include guiding residents, coordinating transportation, managing check-ins, and maintaining records. Must have strong communication skills and a willingness to obtain CPR/First Aid training within 90 days of hire.