Shelter Safety & Family Support Specialist (On-Call)

Our House, Inc.; Atlanta (GA); On-site; USD 19,000 - 30,000; Full time

Job summary

Our House, Inc. is seeking a Residential Specialist for an on-call role in Atlanta, GA. The position focuses on resident safety, shelter operations, meal support, and maintaining a clean, respectful environment for families in crisis.

Responsibilities include monitoring facility, logging incidents, assisting with meals, and coordinating with staff. Required are 1–3 years in a similar setting, High School Diploma or GED, CPR/First Aid and ServSafe certification.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 1 to 3 years in a residential program serving families or similar social service setting.
• Certification: CPR/First Aid and ServSafe provided by Our House.

Responsibilities

• Monitor shelter operations during shifts to ensure safety and wellbeing of residents.
• Assist with meal preparation and distribution to meet nutritional needs.
• Maintain cleanliness and organization of common areas; ensure private spaces are clean and safe.
• Document shift activities, resident concerns, and incidents promptly.
• Provide front office coverage and support administrative tasks.
• Foster positive relationships with volunteers and supporters.

Skills

Interpersonal excellence

Organizational strength

Communication proficiency

Technological competence

Professionalism & accountability

Team-oriented leadership

Solution-focused mindset

Commitment to growth

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Our House, Inc. is seeking a Residential Specialist for an on-call role in Atlanta, GA. The position focuses on resident safety, shelter operations, meal support, and maintaining a clean, respectful environment for families in crisis.

Responsibilities include monitoring facility, logging incidents, assisting with meals, and coordinating with staff. Required are 1–3 years in a similar setting, High School Diploma or GED, CPR/First Aid and ServSafe certification.