Shelter Case Support Specialist

The Salvation Army; Atlanta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Holiday Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement

Job summary

The Salvation Army in Atlanta, GA seeks a Shelter Supervisor to provide daily supervision and support to residents in a shelter environment. You will interview clients for eligibility, coordinate referrals, and maintain accurate records while collaborating with clinical staff to address daily needs and emergencies.

Experience in security or social services is preferred, with a high school diploma or GED. The role includes crisis counseling, incident reporting, and overseeing daily operations,

Qualifications

• Screens applicants for social service assistance and documents pertinent information.
• Assesses lodging status and determines services.
• Maintains records and communicates with staff about daily client activities.

Responsibilities

• Provide daily supervision, monitoring, reporting, and technical support to clients in a shelter.
• Interview and screen clients for eligibility for residential assistance.
• Refer clients to community resources and perform crisis intervention when needed.
• Develop life-management skills with individuals and groups; maintain a safe environment.
• Prepare and balance funds, process payments, and maintain forms and rosters.

Skills

Supervision

Crisis intervention

Interviewing

Recordkeeping

Communication

Education

High school diploma or GED

Job description

The Salvation Army in Atlanta, GA seeks a Shelter Supervisor to provide daily supervision and support to residents in a shelter environment. You will interview clients for eligibility, coordinate referrals, and maintain accurate records while collaborating with clinical staff to address daily needs and emergencies.

Experience in security or social services is preferred, with a high school diploma or GED. The role includes crisis counseling, incident reporting, and overseeing daily operations,