Shelter Relief Specialist — Residential Support (As Needed)

Volunteers-of-America; Denver (CO); On-site; USD 27,000 - 29,000; Part time

Benefits offered by this job

Paid Holidays

Paid Time Off

Tuition Assistance

Health, Dental, Vision

Life Insurance

Job summary

Volunteers of America Colorado is seeking a Residential Relief staff member to cover shifts across RYES programs. The role focuses on safety, program coordination, and service delivery for individuals and families experiencing homelessness.

The position emphasizes documentation, teamwork, and adherence to ethics while supporting housing stability and crisis de-escalation. It requires an associates degree or equivalent experience and willingness to obtain required certifications.

Qualifications

• Associates degree or equivalent experience in human services.
• One-year direct human service experience.
• Good organizational and planning skills; works well in teams and independently.
• Complete background checks within 30 days of hire and fingerprinting.
• Willing to obtain first aid, AED/CPR and Narcan training.

Responsibilities

• Manage the facility during assigned shifts and ensure participant safety.
• Document interactions and required eligibility information clearly.
• Coordinate with staff to provide housing stability and support services.
• Support volunteer training and supervision during shifts.
• Maintain front desk duties and general facility upkeep.

Skills

De-escalation

Crisis intervention

Empathy

Documentation

Communication

Time management

Education

Associates degree or equivalent in human services

Tools

HMIS

Service Point

Microsoft Office

Job description

Volunteers of America Colorado is seeking a Residential Relief staff member to cover shifts across RYES programs. The role focuses on safety, program coordination, and service delivery for individuals and families experiencing homelessness.

The position emphasizes documentation, teamwork, and adherence to ethics while supporting housing stability and crisis de-escalation. It requires an associates degree or equivalent experience and willingness to obtain required certifications.