Shelter Programs Supervisor - Crisis Care & Team Oversight

St. Vincent de Paul of Baltimore; Reisterstown (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

St. Vincent de Paul of Baltimore is seeking a dedicated supervisor to oversee program operations at the center. You will manage staff, volunteers and guests, respond to client crises, and coordinate weekend programming for adults and children.

The role emphasizes organizing schedules, intake processes and ensuring services run smoothly in a supportive environment. Responsibilities include supervising shift staff, coordinating daily activities, handling data entry in ROSIE, meal service,

Responsibilities

• Oversee program operations, staff, volunteers and guests across the center.
• Supervise shift monitors and program assistants; conduct regular meetings and training.
• Coordinate daily programming and tasks including laundry, showers, chores and token distribution.
• Manage intakes, data entry in ROSIE, and track services delivered.
• Address crisis situations with appropriate crisis intervention and report to leadership.
• Ensure meals service, donations, maintenance, and the overall welcoming environment.

Job description

St. Vincent de Paul of Baltimore is seeking a dedicated supervisor to oversee program operations at the center. You will manage staff, volunteers and guests, respond to client crises, and coordinate weekend programming for adults and children.

The role emphasizes organizing schedules, intake processes and ensuring services run smoothly in a supportive environment. Responsibilities include supervising shift staff, coordinating daily activities, handling data entry in ROSIE, meal service,