Shelter Programs Manager — Operations & Compliance

The Salvation Army North & Central Illinois Division; Minneapolis (MN); On-site; USD 64,000 - 65,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a Program Manager of Shelter to oversee day-to-day operations at Harbor Light Center and satellites in Minneapolis. You will lead shelter advocates, ensure compliant operations, and foster a welcoming, dignified, person-centered environment for all participants.

Responsibilities include supervising programming, managing licensing and grants, collaborating with leadership on program development, and maintaining accurate participant

Qualifications

• Bachelor's degree in relevant field. In lieu of degree, a combination of experience and education will be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver's license, meet MVR requirements, and pass background checks.

Responsibilities

• Supervise day to day operations of the shelters, including supervising programming and advocates.
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts.
• Collaborate with fellow leadership on program development, implementation, and assessment.
• Engage in internal and external activities to promote and further The Salvation Army and HLC goals and objectives.
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry.

Skills

Leadership

Staff supervision

Communication

Program development

Collaboration

Education

Bachelor's degree

Experience in lieu of degree

Social work license (if degree in SW)

Tools

Microsoft Office

Databases

Job description

The Salvation Army North & Central Illinois Division is seeking a Program Manager of Shelter to oversee day-to-day operations at Harbor Light Center and satellites in Minneapolis. You will lead shelter advocates, ensure compliant operations, and foster a welcoming, dignified, person-centered environment for all participants.

Responsibilities include supervising programming, managing licensing and grants, collaborating with leadership on program development, and maintaining accurate participant