Program Manager (2nd Shift)

The Salvation Army USA Central Territory; Minneapolis (MN); On-site; USD 64,000 - 65,000; Full time

Job summary

The Salvation Army Northern Division Harbor Light Center (HLC) in Minneapolis is seeking a Program Manager of Shelter to oversee day-to-day shelter operations, supervise advocates, and ensure a welcoming, dignified environment for all participants.

You will partner with leadership on compliance, reporting, and program development, manage case files and data entry, and maintain strong community and internal collaborations to further HLC goals.

Qualifications

• Bachelor's degree in a relevant field; combination of experience considered.
• If degree is in social work, must be licensed by state board.
• Previous program and staff supervision experience preferred.

Responsibilities

• Supervise day-to-day operations of the shelters and advocates.
• Assist with compliance, fiscal matters, reporting, grants, budget development, and contracts.
• Collaborate with leadership on program development, implementation, and assessment.
• Engage in activities to promote The Salvation Army and HLC goals and objectives.
• Maintain accurate participant information in casefiles and databases.

Skills

Leadership

Supervision

Communication

Budget and compliance

Education

Bachelor's degree in relevant field

License if degree in social work

Experience in shelter or social services

Tools

PC

Microsoft Office

Databases

Job description

Position Summary

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter is responsible for the day-to-day operations of the shelter programs and leads the shelter advocates teams. The Program Manager also partners with fellow HLC leadership on compliance, collaboration between programs/departments, and ensuring a welcoming, affirming, holistic, person-centered, dignified environment for all participants.

Essential Functions (approximate time spent)

• Supervise day to day operations of the shelters, including supervising programming and advocates. (70%)
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts. (10%)
• Collaborate with fellow leadership on program development, implementation, and assessment. (10%)
• Engage in internal and external activities to promote and further The Salvation Army and HLC goals and objectives. (5%)
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry. (5%)

Education and Experience

• Bachelor's degree in relevant field. In lieu of degree, a combination of experience and education will be considered.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience required; experience may include employment, volunteering, and lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver's license, meet MVR requirements, and pass background checks.

1010 Currie Avenue Minneapolis, MN 55403

Full-Time, 40hrs/week

$63,701.00-$63,725.03 Annually

Competencies

• Good interpersonal and communication skills, especially with participants of diverse backgrounds.
• Superior leadership and supervision skills.
• Strong ethical and professional behavior with a focus on client self-determination and confidentiality.
• Works with integrity, valuing honesty and diligence.
• Proficient with PC, Microsoft Office, and databases.

Working Conditions

• Varity of work, sitting approximately 50% of the time with some prolonged standing, walking and bending.
• Must be able to occasionally lift 25 pounds.
• Professional work environment, not eligible for remote friendly work environment.
• Must be able to communicate clearly in English, and work in person and on the phone.

Supervisory Responsibilities

Provide direction, oversight, training, and supervision to assigned advocates.

Travel Requirements

Regular local travel by agency or personal vehicle. Rare out-of-area travel.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as an employee of The Salvation Army they will support its religious mission.

This job description is not all inclusive. It is intended to identify the essential functions of the position. Other duties, responsibilities, and tasks may be assigned by supervisor.