Shelter Programs Manager — Lead Operations & Advocacy

KrocQuincy; Minneapolis, Northern (MN, KY); Hybrid; USD 64,000 - 65,000; Full time

Benefits offered by this job

Disability and Life Insurance

Flexible Spending Accounts

403(b) Retirement Accounts

Pension Plan

Generous Time Off

Job summary

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter leads day-to-day shelter operations and supervises advocates, while coordinating with HLC leadership on compliance and program development.

The role requires strong interpersonal skills, leadership, and experience supervising staff, with a focus on holistic, dignified participant care in a fully

Qualifications

• Bachelor’s degree in relevant field; combination of experience considered in lieu of degree.
• If degree is in social work, must be licensed by state board.
• Previous relevant experience including volunteering or lived experience.
• Previous program and staff supervision highly preferred.
• Must possess valid driver’s license, meet MVR requirements, and pass background checks.

Responsibilities

• Supervise day to day operations of the shelters, including supervising programming and advocates.
• Assist with compliance, fiscal responsibility, and reporting including licensing, regulations, grants, budget development, and contracts.
• Collaborate with fellow leadership on program development, implementation, and assessment.
• Engage in internal and external activities to promote and further The Salvation Army and HLC goals and objectives.
• Ensure up-to-date, accurate participant information is maintained in casefiles and through database entry.

Skills

Interpersonal communication

Leadership

Supervision

Microsoft Office

Databases

English communication

Education

Bachelor’s degree in relevant field

Licensed if degree in social work

Experience and education considered in lieu of degree

Supervision experience preferred

Driver’s license with clean MVR

Tools

PC

Microsoft Office

Job description

The Salvation Army Northern Division Harbor Light Center (HLC) and satellite locations provide shelter, housing, and supportive services to over 300 people each night. The Program Manager of Shelter leads day-to-day shelter operations and supervises advocates, while coordinating with HLC leadership on compliance and program development.

The role requires strong interpersonal skills, leadership, and experience supervising staff, with a focus on holistic, dignified participant care in a fully