Shelter Program Manager, Social Services

Community Housing Innovations; Town of Smithtown (NY); On-site; USD 79,000 - 85,000; Full time

Job summary

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization dedicated to ending generational poverty through quality housing and supportive services. We are seeking a Senior Program Supervisor to oversee supervised programs, ensure regulatory compliance, and lead a team of case managers and support staff in Smithtown, NY.

The role emphasizes supervision, reporting, and coordination with external partners, requiring a Master’s in Social Work (or equivalent) and

Qualifications

• Master’s Degree in Social Work or equivalent required.
• Five years' experience with two years supervisory in client services and program administration.
• In lieu of a Master’s degree, a Bachelor's degree in human services.
• New York State Social Work License preferred.
• Excellent verbal and written communication skills; Proficiency in English; Bi-lingual (Spanish) is a plus.
• Basic computer skills: MS Windows, MS Office; Foothold Awards system knowledge is a plus.
• Ability to formulate simple budgets.
• Physical ability to tour properties, walk distances, climb stairs.

Responsibilities

• Ensure assigned supervised program is providing quality services and compliant with program requirements.
• Provide supervision through case consultations, file reviews, and staff performance appraisals.
• Maintain shelter records to meet NYS OTDA license requirements and regulations.
• Maintain accurate records related to annual state inspections.
• Provide regular on-site supervision for Staff (including RSS, Housing Specialist, and managers).
• Coordinate admissions and discharge processes and liaise with referral agencies.
• Oversee payroll procedures and on-call coverage within the department.
• Participate in hiring, annual evaluations, and disciplinary actions for direct reports.

Skills

Communication skills

Bilingual Spanish

Education

Master’s Degree in Social Work or equivalent

Bachelor’s degree in human services (in lieu of MSW)

Job description

Community Housing Innovations (CHI) is a not-for-profit housing and human services organization dedicated to ending generational poverty through quality housing and supportive services. We are seeking a Senior Program Supervisor to oversee supervised programs, ensure regulatory compliance, and lead a team of case managers and support staff in Smithtown, NY.

The role emphasizes supervision, reporting, and coordination with external partners, requiring a Master’s in Social Work (or equivalent) and