Sr. Program Director

PROJECT HOSPITALITY INC; New York (NY); On-site; USD 89,000 - 92,000; Full time

Job summary

PROJECT HOSPITALITY INC. is hiring a Sr. Program Director to oversee Hospitality House in Staten Island, NY, directing daily operations and supervising the Family Supported Housing Program.

The role requires a Master’s in Social Work (LMSW/LCSW preferred) and at least four years in homeless services or related fields, plus two years of administrative leadership. The incumbent will manage budgets, staff development, regulatory reporting, and community relations, ensuring high-quality services and

Qualifications

• Master's degree in Social Work (LMSW or LCSW preferred).
• Minimum four years experience in homeless services, substance abuse and/or mental health treatment.
• Two years administrative and/or supervisory experience in related areas.
• Exceptional oral and written communication skills.
• Highest level of professionalism and ethical standards.

Responsibilities

• Functions as a leader and facilitator within the area of responsibility; maintains effective lines of communication with staff.
• Oversees the Family Supported Housing Program.
• Manages HR: recruitment, orientation, evaluations, credentialing, staff development and training.
• Monitors program budget; controls expenses and revenues; approves check requisitions under $1000.
• Represents the program in marketing, community relations and DHS meetings as directed.
• Contributes to program development, monitoring, and quality improvement initiatives.
• Ensures timely, accurate reporting with the Office Manager; liaises with DHS and regulators.
• Ensures compliance with OTDA 900-series regulations and contractual obligations.
• Supervises staff; conducts weekly meetings and keeps minutes.
• Oversees facility management, cleanliness, maintenance and equipment inventories.
• Monitors census with DHS to operate at or near full capacity.
• Participates in internal and external professional activities to advance family homeless services.

Skills

Oral and written communication

Leadership & supervision

Education

MSW (LMSW/LCSW preferred)

Job description

Job Details

Job Location: Hospitality House - Staten Island, NY 10301, Position Type: Full Time, Education Level: Master's Degree, Salary Range: $88,740.00 - $91,529.00 Salary/year, Job Shift: Day, The Sr. Program Director is responsible for the functioning and daily operation of Hospitality House as well as oversight of the Family Supported Housing Program.

Responsibilities

• Functions as a leader and facilitator within the area of responsibility and establishes and maintains effective lines of communication with all staff. Provides clinical consultation and crisis intervention as required.
• Oversight of the Family Supported Housing Program.
• Responsible for human resource management. Staffing issues will be dealt with in an effective and efficient manner which fully complies with agency policy. Recruitment will be done in an expeditious manner including orientation to new staff as applicable. Evaluations, competency reviews and credentialing will be completed in a timely manner. Staff development and training activities will be carried out according to an established plan. All paperwork will be completed in a timely and accurate manner and forwarded to the appropriate personnel.
• Demonstrate knowledge of the needs of Hospitality House during budget preparation and then comply with the program budget as approved. Continuously monitor all expenses and revenues appropriately. Authorize check requisitions under $1000.
• The Sr. Program Director will serve in a marketing, professional and community relations capacity, as directed by the Sr. Deputy Executive Director, to ensure that the program is well known and respected in the communities it serves.
• Participates in program development and the implementation, monitoring and evaluation of ongoing, established plans for quality improvement which fully integrates initiatives into the daily program operation.
• Responsible that all reports are accurately completed and submitted in a timely manner in conjunction with the Office Manager. Understand and utilize the information about the program from various oversight, compliance and regulatory sources and integrate that information into the daily program operation. Responsible for attending meetings with DHS and other agencies as directed.
• Responsible to comply with all OTDA “900 Series” regulations and to monitor legal and contractual obligations.
• Responsible for ongoing supervision of staff. Clinical and administrative staff meetings are to be held weekly and minutes kept which reflect discussions and decisions reached.
• Responsible for facility management, ensuring that the program area is clean, maintained in good repair and conducive to achievement of client goals. Responsible for the appropriate maintenance of all equipment inventories.
• Responsible for the compliance with goals and objectives of the program as specified internally by the agency and as specified externally by the funding sources. To oversee census issue with DHS so the shelter operates at or near full capacity
• Participate in both internal and external professional activities which further the goals of the program and the field of family homeless services.

Qualifications

• The position of Sr. Program Director requires at least a Masters degree in Social Work (LMSW or LCSW preferred), although a related Masters degree would be considered (Psych, Educ., etc).
• Requires a minimum of four years experience in the fields of homeless services, substance abuse and/or mental health treatment.
• The candidate should have had a minimum of two years of administrative and/or supervisory experience in the above areas.
• The Sr. Program Director will need to have exceptional oral and written communication skills and possess the highest degree of skills in working with individuals and groups.
• Computer knowledge and fiscal skills, to the degree that the Clinical Manager can respond to various external regulatory agencies and respond to the internal needs of the agency, are required.
• The Sr. Program Director must conduct himself/herself with the utmost professionalism and uphold the highest moral and ethical standards at all times.
• The physical ability to perform the essential job functions is necessary.
• In addition, the Sr. Program Director shall perform any duties as required to meet the needs of the program and the clients we serve.
• The agency reserves the right to review and change job duties and responsibilities as the need arises.
• This job description does not constitute a written or implied contract of employment.