Program Assistant, EHAP — Administrative Support

Westhab; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Westhab in Bronx, NY is seeking a Program Assistant to support the Emergency Housing Apartment Program (EHAP). The role focuses on census management, reporting, and providing administrative support to staff.

The candidate will handle records, reports, and communications, with emphasis on accuracy and customer service. Spanish proficiency is highly desirable. Full-time role with standard office hours at the Bronx location.

Qualifications

• Associates degree preferred and at least 2 years’ experience in customer service or clerical related position.
• Strong word processing skills and ability to learn new databases.
• Fluency in Spanish is highly desirable.

Responsibilities

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for census management and statistical reporting.
• Greets residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates paperwork flow.
• Handles correspondence and office communications.

Skills

Customer service

Clerical skills

Word processing

Data entry

Bilingual Spanish

Education

Associate degree preferred

Tools

ClientTrack HMIS

Job description

Westhab in Bronx, NY is seeking a Program Assistant to support the Emergency Housing Apartment Program (EHAP). The role focuses on census management, reporting, and providing administrative support to staff.

The candidate will handle records, reports, and communications, with emphasis on accuracy and customer service. Spanish proficiency is highly desirable. Full-time role with standard office hours at the Bronx location.