Shelter Care & Intake Specialist

Westhab Inc.; New York (NY); On-site; USD 43,890,000 - 59,314,000; Full time

Job summary

Westhab Inc. in NYC is seeking a Residential Aide to support clients with daily living needs within the shelter program. You will work with the social services team to monitor client activities, enforce rules, complete intakes, and assist with basic care items and mobility.

This is a full-time role that requires the ability to lift 50 pounds and strong communication. Westhab is a community-focused organization dedicated to Building Communities. Changing Lives.

Qualifications

• High School Diploma or GED required. Associate's degree preferred.
• 1-year experience dealing with homeless or special needs population.
• Excellent communication skills.
• Knowledge of DHS requirements and protocols

Responsibilities

• Perform regular area inspections to ensure shelter rules are adhered to.
• Monitor client areas and enforce schedules and shelter rules.
• Track locks for all lockers.
• Provide clients with locks, linen and toiletries.
• Remove contraband items from dorms and inform clients of shelter regulations.
• Store and remove client property from the client storage/locker area.
• Maintain required documentation in case records (CARES) and update client records.
• Monitor client areas to ensure shelter rules are followed.
• Complete intakes for new clients and provide orientation to shelter program and DHS rules.
• Collect client identification and other documents during initial intake.
• Assist clients with daily living skills and with cleaning areas, laundry, hygiene, etc.
• Fill in for kitchen staff and maintenance staff when necessary.
• Must be able to lift 50 pounds
• All duties as assigned

Skills

Excellent communication

Physical ability

Education

High School Diploma or GED

Associate's degree preferred

Job description

Westhab Inc. in NYC is seeking a Residential Aide to support clients with daily living needs within the shelter program. You will work with the social services team to monitor client activities, enforce rules, complete intakes, and assist with basic care items and mobility.

This is a full-time role that requires the ability to lift 50 pounds and strong communication. Westhab is a community-focused organization dedicated to Building Communities. Changing Lives.