Shelter Operations Supervisor

Salvation Army; Midland, Northern (TX, KY); Hybrid; USD 36,000 - 52,000; Full time

Job summary

The Salvation Army Midland Corps seeks a Shelter Services Supervisor to guide volunteers, staff, and residents in a structured residential setting. You will oversee intake, safety procedures, and daily operations while coordinating with community partners and managing HMIS records.

Responsibilities include supervising staff, maintaining inventories, and supporting program activities such as recovery meetings. Strong leadership and compliance with policies are essential for this role.

Qualifications

• High school diploma or GED required; two years of security or social services work plus supervisory experience.
• Valid state driver's license and required certifications must be maintained.
• Ability to manage records, intake procedures, and program compliance.

Responsibilities

• Supervise volunteers, community service staff, and residents; ensure safety and policy compliance.
• Oversee housekeeping, food inventory, and budgetary monitoring within the shelter.
• Manage client intake, HMIS records, and security checks; coordinate with agencies for services.
• Lead recovery/program activities and recruit volunteers for transportation and events.
• Perform other duties as assigned.

Skills

Leadership

Record keeping

Communication

Team coordination

Education

High school diploma or GED

Tools

HMIS

Job description

The Salvation Army Midland Corps seeks a Shelter Services Supervisor to guide volunteers, staff, and residents in a structured residential setting. You will oversee intake, safety procedures, and daily operations while coordinating with community partners and managing HMIS records.

Responsibilities include supervising staff, maintaining inventories, and supporting program activities such as recovery meetings. Strong leadership and compliance with policies are essential for this role.