Shelter Operations Lead — Safety & Intake

The Salvation Army of Memphis & the Mid-South; Midland (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Salvation Army of Memphis & the Mid-South in Midland, TX is seeking a Shelter Operations Supervisor to plan, direct, and supervise volunteers, clients and staff. The role includes intake procedures, HMIS recordkeeping, and enforcing house rules to ensure a safe, orderly shelter environment.

Responsibilities include supervising shifts, coordinating food inventory, maintaining records, and collaborating with partner agencies to support residents and program activities.

Qualifications

• High school diploma or GED required.
• Two years of experience in security or social services in a shelter or similar environment, with one year of supervisory experience.

Responsibilities

• Supervise volunteers, community service staff and residents.
• Oversee intake procedures and HMIS records.
• Manage housekeeping and food inventory; supervise purchases and inventory.
• Ensure safety and compliance with house rules; monitor security measures.
• Administer client intake, security checks, and incident reporting.
• Lead Celebrate Recovery programs and recruit volunteers.

Skills

Record keeping

Communication

Staff supervision

Office procedures

Independent work

Education

High school diploma or GED

Tools

General Office Equipment

Job description

The Salvation Army of Memphis & the Mid-South in Midland, TX is seeking a Shelter Operations Supervisor to plan, direct, and supervise volunteers, clients and staff. The role includes intake procedures, HMIS recordkeeping, and enforcing house rules to ensure a safe, orderly shelter environment.

Responsibilities include supervising shifts, coordinating food inventory, maintaining records, and collaborating with partner agencies to support residents and program activities.