Shelter Operations Lead - 24/7 Housing & Safety

The Salvation Army; Johnson City (TN); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

Job summary

The Salvation Army in Johnson City, TN is seeking a Full-time Shelter Supervisor to oversee a 24/7 residential shelter. Responsibilities include day-to-day operations, case management, coaching residents, and coordinating shelter services.

The role requires willingness to work weekends and to be on-call several nights per week. Qualified candidates will have a high school diploma or GED and at least one year of security or social service experience.

Qualifications

• High school diploma or G.E.D.
• One-year experience performing security or social service work preferred
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Responsibilities

• Supervises and participates in day-to-day activities for the smooth operation of a 24/7 residential shelter.
• Provides case management, coaching, shelter, and food services.
• Supervises housing monitors and seasonal intake coordinators.
• Ensures monthly activities are planned and recorded.
• Provides coaching to guests.
• Works at least one weekend day per week.
• Serves as the on-call lead at least 2-3 nights per week.
• Ensures facility and program policies are followed to promote safety and security; maintains accurate records and logs.

Skills

Experience in security or social work

Education

High school diploma or GED

Job description

The Salvation Army in Johnson City, TN is seeking a Full-time Shelter Supervisor to oversee a 24/7 residential shelter. Responsibilities include day-to-day operations, case management, coaching residents, and coordinating shelter services.

The role requires willingness to work weekends and to be on-call several nights per week. Qualified candidates will have a high school diploma or GED and at least one year of security or social service experience.