Shelter Operations Lead – On-Call

Community Housing Innovations, Inc.; New York (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental and vision plans

401(k) retirement plan

Career development trainings

Job summary

Community Housing Innovations, Inc. (CHI) in Midtown Manhattan seeks a Service Coordinator to oversee shelter operations, supervise staff, and ensure safety and compliance with program rules.

The role emphasizes leadership, performance tracking, and resident supervision in a dynamic, on-site environment. The position offers a Monday–Friday schedule, competitive pay of $66,300 annually, and opportunities for professional development within a supportive nonprofit setting.

Qualifications

• High School Diploma or GED required.
• Bachelor’s Degree in a social service-related field preferred.
• At least four years working in the social service field with at least two years in a supervisor role.
• Proficiency in English required; multilingual abilities prioritized.

Responsibilities

• Oversee daily shelter operations and ensure secure, supportive environment.
• Supervise shift supervisors and residential aides; conduct regular team meetings.
• Maintain administrative tasks and performance records in Paycom.
• Ensure program rules are followed by residents and staff; coordinate safety procedures.

Skills

Team management

Performance tracking

Communication skills

Schedule coordination

English proficiency

Education

High School Diploma or GED

Bachelor’s Degree in a social service-related field

Tools

MS Word

Excel

Outlook

Paycom

Job description

Community Housing Innovations, Inc. (CHI) in Midtown Manhattan seeks a Service Coordinator to oversee shelter operations, supervise staff, and ensure safety and compliance with program rules.

The role emphasizes leadership, performance tracking, and resident supervision in a dynamic, on-site environment. The position offers a Monday–Friday schedule, competitive pay of $66,300 annually, and opportunities for professional development within a supportive nonprofit setting.