Shelter Operations & Guest Services Leader

o2 Employment Services; Redding (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Leadership and professional growth opportunities

Job summary

O2 Employment Services is looking for a full-time Guest Services Manager in Redding, CA. This role involves overseeing the operations of an emergency shelter, ensuring safety and structure while managing staff and volunteers. The ideal candidate will have 3-5 years of leadership experience and a passion for serving the community.

Compensation is $26 to $30 per hour, commensurate with experience, with benefits such as medical and dental insurance, paid time off, and growth opportunities.

Qualifications

• Minimum of 3–5 years of leadership or supervisory experience.
• Experience in homeless services or related human services preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Overseeing daily Guest Services operations.
• Supervising, coordinating, and supporting staff.
• Maintaining a safe and structured environment.

Skills

Leadership skills

Communication

Organization

Problem-solving

Team management

Tools

Microsoft Office

Client data systems

Job description

O2 Employment Services is looking for a full-time Guest Services Manager in Redding, CA. This role involves overseeing the operations of an emergency shelter, ensuring safety and structure while managing staff and volunteers. The ideal candidate will have 3-5 years of leadership experience and a passion for serving the community.

Compensation is $26 to $30 per hour, commensurate with experience, with benefits such as medical and dental insurance, paid time off, and growth opportunities.