Senior Manager of Programs

o2 Employment Services; Redding (CA); On-site; USD 38,572 - 44,083; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

Meaningful work serving the local community

Job summary

O2 Employment Services is seeking a full-time Senior Manager of Programs in Redding, CA to lead and improve operational excellence across programs. This position requires strong leadership and communication skills, along with a passion for serving the community.

The ideal candidate will manage multiple departments, ensure high-quality service delivery, and maintain accountability. Benefits include competitive pay along with medical, dental, and vision coverage.

Qualifications

• Minimum of 5 years of leadership or management experience.
• Strong communication and leadership skills.
• Experience in high-demand or fast-paced environments.

Responsibilities

• Oversee multiple departments and manage program leadership staff.
• Ensure compliance and quality services across programs.
• Conduct site visits and audits across program locations.

Skills

Leadership

Communication

Organizational skills

Team coaching

Accountability

Education

Bachelor’s degree in Nonprofit Management or related field

Tools

HMIS

Mission Tracker

Job description

O2 Employment Services is working with a respected local nonprofit organization to hire a full-time Senior Manager of Programs in Redding, CA. This leadership position is ideal for an experienced manager who is passionate about serving the community, developing strong teams, and improving operational excellence across multiple programs and departments.

Pay for the Senior Manager of Programs position is $28–32 per hour depending on experience.

Benefits may include:

• Pay rate: $28 to $32 per hour to start.
• Medical, dental, and vision insurance
• Paid time off
• Meaningful work serving the local community

Senior Manager of Programs – Responsibilities

The Senior Manager of Programs will oversee multiple departments and directly manage program leadership staff to ensure high-quality service delivery, accountability, and operational success.

Responsibilities for the Senior Manager of Programs include:

• Managing and supporting program managers across multiple departments
• Providing leadership, coaching, accountability, and performance management
• Assisting with hiring, training, and staff development
• Ensuring quality services and compliance across all programs
• Maintaining campus safety, cleanliness, and operational standards
• Monitoring program performance, goals, and outcomes
• Overseeing HMIS, Mission Tracker, and related reporting systems
• Ensuring accuracy and compliance with documentation and reporting
• Conducting site visits and audits across program locations
• Supporting strategic planning and organizational development
• Maintaining professionalism in dynamic and high-demand environments

Senior Manager of Programs – Qualifications

Qualifications for the Senior Manager of Programs position include:

• Minimum of 5 years of leadership or management experience
• Bachelor’s degree in Nonprofit Management, Social Work, or related field preferred (or equivalent experience)
• Strong leadership, communication, and organizational skills
• Experience coaching and developing teams
• Ability to maintain accountability and operational excellence
• Experience working in high-demand or fast-paced environments preferred
• Proficiency with HMIS, Mission Tracker, or similar systems preferred
• Clean DMV record
• Must be insurable through the company’s insurance provider
• Ability to pass pre-employment screening including drug testing

Senior Manager of Programs – Work Environment

This position operates in both office and active program environments. The Senior Manager of Programs will regularly interact with individuals experiencing homelessness, substance use challenges, and mental health crises. Candidates must be able to remain calm, professional, and solution-focused in occasionally challenging situations.

Travel to satellite program locations may be required, including occasional overnight travel.

Senior Manager of Programs – Schedule

• Full-time
• Hourly, non-exempt
• Travel to satellite locations as needed

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.