Shelter Intake & Care Specialist

Childrens Rescue Fund; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

Children's Rescue Fund is seeking a Residential Aide to provide direct care and support for clients in the Bronx shelter. Under the Shift Supervisor, you will help manage daily operations and enforce shelter rules, ensuring a safe environment for residents and staff.

The role requires an NYS security license, a high school diploma or GED, and experience in homeless services. You will work full-time, with varied hours and mandatory overtime as needed.

Qualifications

• High School Diploma or GED required.
• Two years' experience in single adult shelters or congregate services.
• Experience with families and the homeless population.
• Food Protection Certification and CPR/First Aid required.
• Excellent written and oral communication and organizational skills.
• Proficient in Word and Excel.

Responsibilities

• Complete intake packets and log daily occupancy forms.
• Utilize DHS CARES for intake check-in and discharge processes.
• Review nightly attendance rosters and incident reports.
• Receive deliveries, verify items and sign receipts.
• Distribute meals and manage food safety per guidelines.
• Monitor attendance logs and assist with room access.
• Perform safety checks, report distress to medical staff.
• Rotate shifts as needed and maintain clean, organized spaces.

Education

High School Diploma or GED

Food Protection Certification

CPR/First Aid

Two years' experience in shelters

Experience with families / homeless population

Excellent written and oral communication

Word & Excel proficiency

Job description

Children's Rescue Fund is seeking a Residential Aide to provide direct care and support for clients in the Bronx shelter. Under the Shift Supervisor, you will help manage daily operations and enforce shelter rules, ensuring a safe environment for residents and staff.

The role requires an NYS security license, a high school diploma or GED, and experience in homeless services. You will work full-time, with varied hours and mandatory overtime as needed.