Dedicated Shelter Support Specialist

Childrens Rescue Fund; New York (NY); On-site; USD 36,000 - 44,000; Full time

Job summary

Children's Rescue Fund in New York, NY seeks a Residential Aide to provide direct care and support to shelter clients under supervision. The role includes intake processing, adherence to DHS guidelines, and daily coordination of meals and safety checks.

The position requires a high school diploma or GED, 2+ years in shelter settings, and CPR/First Aid with certification. Strong communication, teamwork, and computer skills are essential for this fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Two years of experience in Single Adult Shelters and/or Congregate Residential Services required.
• Experience working with families/homeless population required.
• Food Protection certification and CPR/First Aid certification required.
• Satisfactory background investigation required.
• Excellent written and oral communication skills and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Intermediate computer skills with Word and Excel; ability to learn new technologies and databases.

Responsibilities

• Complete new resident intake arrival packets, exits logs, and daily occupancy forms.
• Utilize CARES to complete Intake Check-ins and Discharge Conditional Intakes.
• Review the Nightly Attendance Roster and incident reports.
• Receive food deliveries and confirm items/receipts for accuracy.
• Report inconsistencies with food deliveries to supervisor and program director.
• Distribute meals to residents and manage food safety per guidelines.
• Monitor logs to ensure clients sign in/out.
• Assist in room transfers/swaps and provide access to rooms.
• Maintain logs and ensure security of belongings and rooms.
• Collaborate with shifts to maintain a safe environment; perform safety rounds.
• Attend to duties and complete monthly submissions and housekeeping tasks.

Skills

Communication skills

Organizational skills

Initiative

Teamwork

Independent work

Computer skills (Word, Excel)

Ability to learn new technologies

Education

High School Diploma or GED

Tools

Word

Excel

Job description

Children's Rescue Fund in New York, NY seeks a Residential Aide to provide direct care and support to shelter clients under supervision. The role includes intake processing, adherence to DHS guidelines, and daily coordination of meals and safety checks.

The position requires a high school diploma or GED, 2+ years in shelter settings, and CPR/First Aid with certification. Strong communication, teamwork, and computer skills are essential for this fast-paced environment.