Shelter Case Manager — Housing & Support

Catholic Charities of the Archdiocese of Washington; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, prescriptions, dental and vis

Retirement savings plan with company 4

Paid vacation, sick and personal leave

11 paid holidays

Tuition reimbursement

Employee referral bonus program

Parenting leave

Flexible spending accounts

Life insurance

Short Term/ Long Term disability

Pet’s Insurance

Job summary

Catholic Charities of the Archdiocese of Washington is seeking a Shelter Case Manager to provide onsite case management aimed at swift shelter exits. You'll develop individualized goals, document progress, and connect clients to benefits, housing and community referrals.

You'll work with a multi-disciplinary team, coordinate referrals across medical, legal, substance use, and housing providers, and maintain comprehensive case records.

Qualifications

• Excellent communication both verbal and written. Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related documents.
• Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well-informed decisions.

Responsibilities

• Interviews clients for direct service needs, develops a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
• Reevaluates goals with clients at regular intervals.
• Facilitates individual and group meetings as needed.
• Serves as a member of the multidisciplinary case team.
• Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
• Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational, recreational, vocational, employment and housing needs.
• Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
• Enhances the client environment by creating a hospitable and customer-oriented facility.
• Completes reports and maintains statistical data, meets programmatic, documentation and other performance standards, on an on-going basis.
• Performs all other related duties as assigned.

Skills

Excellent communication

Analytical thinking

Education

Associate’s Degree or 2 years of college

2 years of experience with homeless service programs

Peer Case Management Certification (optional waiver)

Job description

Catholic Charities of the Archdiocese of Washington is seeking a Shelter Case Manager to provide onsite case management aimed at swift shelter exits. You'll develop individualized goals, document progress, and connect clients to benefits, housing and community referrals.

You'll work with a multi-disciplinary team, coordinate referrals across medical, legal, substance use, and housing providers, and maintain comprehensive case records.