Case Manager, (1214) 801 East Men's Shelter

Catholic Charities; Washington (District of Columbia); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Robust professional development

Medical, dental & vision insurance

Retirement savings plan

Life insurance

Disability insurance

Flexible spending accounts

Paid time off / holidays

Tuition reimbursement

Employee referral bonus

Pet insurance

Job summary

Catholic Charities of the Archdiocese of Washington is seeking a Shelter Case Manager to provide on-site case management, develop individualized goals, and support shelter clients in exiting to housing or employment. You will document progress within 48 hours, coordinate with program teams, and connect clients to benefits and housing resources.

The role requires collaboration with professionals across disciplines and the ability to maintain comprehensive case records, while contributing to a

Qualifications

• Associate's Degree or 2 years of college required.
• 2 years of experience with homeless service programs or social services required.
• Candidate may be waived if Peer Case Management Certification is held.

Responsibilities

• Interviews clients for direct service needs and develops goals with written short-term and long-term plans.
• Reevaluates goals with clients at regular intervals.
• Facilitates individual and group meetings and collaborates with multidisciplinary teams.
• Makes referrals for emotional, substance abuse, legal, medical, educational, vocational, employment, and housing needs.
• Creates and maintains case records, including assessments and service updates.
• Completes reports and maintains data in accordance with program standards.

Skills

Case Management

Report Writing

Interagency Collaboration

Education

Associate's Degree or 2 years college

Job description

Description

ORGANIZATION OVERVIEW:

At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our "promote from within" culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities.

Join us in Inspiring Hope and Building Futures.

JOB SUMMARY:

The Shelter Case Manager provides onsite case management services including creating individualized goals to assist clients to swiftly exit shelter, document client progress in database within 48 hours, identify and address client barriers to housing and/or employment, connect clients to benefits, eligible housing resources and community referrals; work collaboratively with program team to increase positive shelter exits for shelter guests.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Interviews clients for direct service needs, develops a case plan with the client including written short-term and long-term goals and tasks. Makes referrals as needed.
• Reevaluates goals with clients at regular intervals.
• Facilitates individual and group meetings as needed.
• Serves as a member of the multidisciplinary case team.
• Collaborates with other disciplines including substance abuse, legal, medical, educational, vocational, mental health professionals, and other service providers.
• Makes appropriate referrals for emotional, substance abuse, legal, medical, dental, educational recreational, vocational, employment and housing needs.
• Creates and maintains case records, including, but not limited to legal documentation, assessments, case notes, case plans, service updates, court reports, medical reports, referrals, discharge summaries, visitation records and educational information.
• Enhances the client environment by creating a hospitable and customer-oriented facility.
• Completes reports and maintains statistical data, meets programmatic, documentation and other performance standards, on an on-going basis.
• Performs all other related duties as assigned.

Requirements

EDUCATION and EXPERIENCE:

• Associate's Degree or 2 years of college required.

1. In lieu of an Associate's Degree or 2 years of college, 2 years of experience with homeless service programs or the provision of social services is required.
2. The 2 years of experience may be waived if the candidate can document having experienced homelessness.
3. Both the Associate's Degree or 2 years' experience requirement and the 2 years' experience requirement will be waived for candidates with the Peer Case Management Certification through Department of Human Service's Peer Case Management Institute.

SKILLS and COMPETENCIES:

• Ability to prepare clear, concise, and accurate reports, correspondence, and other job-related documents.
• Ability to analyze situations accurately, utilizing a variety of analytical techniques in order to make well-informed decisions.

Benefits Package:

• Robust Professional development and training opportunities
• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Short Term/ Long Term disability
• Group Life Insurance and AD&D
• Other Volunteer Insurance Benefits
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Tuition reimbursement
• Employee referral bonus program
• Parenting leave
• Pet's Insurance

Work Schedule:

Monday - Friday, 9:00 AM - 5:30 PM