Shelter Case Manager: Housing & Hope Advocate

Pillars; Appleton (WI); On-site; USD 45,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation

Holidays

Sick leave

Short & long term disability

Life insurance

401k retirement account with anployer匹

Job summary

Pillars is seeking a full-time Shelter Case Manager in Appleton, WI to support adults and families experiencing homelessness. The role focuses on assessing needs, creating case plans, and tracking progress toward housing and income stability within a shelter setting.

Responsibilities include advocating for clients, coordinating resources, and maintaining records. Strong communication, confidentiality, and trauma-informed approaches are essential in this mission-driven environment.

Qualifications

• Bachelor’s in Human Services or equivalent with 5+ years homelessness-related experience.
• Valid Wisconsin driver’s license and ability to travel locally.

Responsibilities

• Provide case management to individuals and families experiencing homelessness.
• Establish and monitor individualized case plans to meet housing and income goals.
• Advocate for clients across systems and connect to community resources.

Skills

Relationship building

Communication

Confidentiality

Conflict management

Cultural awareness

Flexibility

Self-management

Problem-solving

Written communication

Education

Bachelor’s degree in Human Services

High School Diploma with 5+ years relevant experience

Tools

Clarity HMIS

Microsoft Office

Job description

Pillars is seeking a full-time Shelter Case Manager in Appleton, WI to support adults and families experiencing homelessness. The role focuses on assessing needs, creating case plans, and tracking progress toward housing and income stability within a shelter setting.

Responsibilities include advocating for clients, coordinating resources, and maintaining records. Strong communication, confidentiality, and trauma-informed approaches are essential in this mission-driven environment.