Shelter Case Manager — Empowering Stable Living

Downtown Boulder Partnership; Baltimore (MD); On-site; USD 45,000 - 55,000; Full time

Job summary

Downtown Boulder Partnership in Baltimore is looking for a Homeless Shelter Case Manager to provide essential support and resources to individuals in need. The position demands a commitment to customer service and a professional approach.

Key responsibilities include managing client files, facilitating workshops on independent living, and ensuring compliance with organizational standards. Candidates should possess a high school diploma and 3+ years of relevant experience.

Qualifications

• 3+ years of customer service experience, preferably in human services.
• Demonstrated commitment to customer service.
• Professional or personal experience supporting individuals with disabilities or mental illnesses.

Responsibilities

• Conduct and present self in a professional manner.
• Maintain accurate HMIS/Coordinated Access client files.
• Facilitate weekly workshops for residents' sustainable living.

Skills

Customer service experience

Support for individuals with disabilities

Professional manner

Education

High School Diploma or GED

Job description

Downtown Boulder Partnership in Baltimore is looking for a Homeless Shelter Case Manager to provide essential support and resources to individuals in need. The position demands a commitment to customer service and a professional approach.

Key responsibilities include managing client files, facilitating workshops on independent living, and ensuring compliance with organizational standards. Candidates should possess a high school diploma and 3+ years of relevant experience.