Shelter Case Manager - Support & Resource Coordination

Churches United For The Homeless; Moorhead (MN); On-site; USD 42,000 - 65,000; Full time

Job summary

Churches United For The Homeless is seeking a full-time Case Manager to support shelter guests and advance the agency's mission of providing safe shelter, stable housing, nutritious food, and a path toward healing.

The role requires a Bachelor of Social Work and LSW preferred, with a minimum of 2 years in a social services setting and the ability to work both independently and as part of a team. Strong customer service, communication, organizational and time-management skills are essential.

Qualifications

• Bachelor of Social Work and LSW preferred.
• Minimum 2 years in social services, preferably with crisis intervention.
• Knowledge of homelessness, poverty, substance abuse, mental illness, and criminal records.
• Ability to take initiative, work both cooperatively with a team and independently.
• Excellent customer service, communication, organizational, and time-management skills.

Responsibilities

• Uphold vision and goals for an effective CM program.
• Provide case management and support services to shelter guests.
• Meet with each guest within 72 hours of intake.
• Maintain knowledge of community resources and attend trainings to achieve and sustain best practices.
• Monitor daily logs and incident reports; prioritize urgent needs.
• Attend daily staff huddles, bi-weekly Case Management meetings, and weekly supervisory meetings with the Director of Supportive Services.
• Adhere to agency policies and work rules including confidentiality, child abuse reporting and code of ethics.
• Maintain a supply of forms from various agencies for housing related applications.

Skills

Customer service

Communication

Organizational skills

Time management

Education

Bachelor of Social Work and LSW preferred

Job description

Churches United For The Homeless is seeking a full-time Case Manager to support shelter guests and advance the agency's mission of providing safe shelter, stable housing, nutritious food, and a path toward healing.

The role requires a Bachelor of Social Work and LSW preferred, with a minimum of 2 years in a social services setting and the ability to work both independently and as part of a team. Strong customer service, communication, organizational and time-management skills are essential.